Five benefits of peer-to-peer recognition
We all know how valuable it is for businesses to recognise and reward their teams, but it’s also important to remember how just how powerful a simple “thank you” from one colleague to another is. Not only do employees feel great when they receive recognition from their colleagues, but when they show their appreciation of others too.
That’s why peer-to-peer recognition is so important. An essential employee engagement tool, peer-to-peer recognition empowers employees to say “thank you” to their colleagues and highlight the everyday efforts and achievements of individuals as and when they happen.
What is peer-to-peer recognition?
In simple terms, peer-to-peer recognition is when colleagues express their gratitude of each other. When this is formalised into a scheme or programme, employees have the ability to log into a platform to nominate their colleagues and type a personal message of thanks that then gets displayed to the rest of the business.
If you want to find out more about peer-to-peer recognition, read our blog here.
Peer-to-peer recognition has its own unique benefits which we, as a reward and recognition provider, see first-hand in businesses of different sizes and from different sectors. So, if you’re wondering whether it’s time to implement a peer-to-peer recognition scheme, here are five ways it could benefit your business.
Encourages positive behaviour
Like all reward and recognition programmes, peer-to-peer recognition encourages positive behaviour. When an employee sends a message of thanks to a colleague, not only does that reinforce to the individual that their behaviour is positive, but it also shows other employees what kind of behaviour they should aspire to.
With our ereward platform, all instances of recognition are displayed in real-time on a social wall for everyone in the business to see. This means that everyone gets a clear idea of the kinds of behaviour that are recognised and applauded by others in the business.
Reinforces company values
Many businesses (ours included) encourage a specific set of behaviours by aligning their peer-to-peer recognition scheme to their company values. This means that when an employee recognises a colleague, they select a value that best reflects the reason for their recognition. Doing this not only provides a framework for your employees to use when they recognise a colleague that’s aligned to the business’ ethos, it also helps to reinforce this very ethos that employees should identify with.
Boosts work relationships
Because peer-to-peer recognition encourages employees to regularly express their gratitude of each other, it gives them the opportunity to build and strengthen their relationships at work. Whether they work closely with someone or not, employees can say “thank you” to a colleague and show their genuine appreciation of their efforts. These public positive exchanges foster teamwork, collaboration and camaraderie – a perfect mix that’ll strengthen your business’ sense of community.
Supports employee wellbeing
To put it simply, peer-to-peer recognition gives people that feel-good factor. Receiving a personal “thank you” message from a colleague can boost individual’s confidence, improve their self-esteem and, quite simply, make them happy. On top of that, people feel great when they send recognition to colleagues too. As a result, peer-to-peer recognition can help your team feel positive, confident and valued, and in doing so support their wellbeing. This is especially valuable at the moment, with so many people struggling with the pandemic.
Showcases everyday efforts and achievements, no matter how small
One benefit of peer-to-peer recognition that’s not talked about enough is that it helps to showcase the everyday efforts and achievements of employees from all areas and levels in a business. Other reward and recognition programmes you have in place won’t highlight the day-to-day moments that contribute to your business’ success, but thanks to peer-to-peer recognition being in the hands of your people, they decide what actions are in the spotlight no matter how big or small. On top of that, employees can say “thank you” to individuals in the moment which is often when it matters the most.
As you can see, peer-to-peer recognition can benefit your business in a number of ways. However, it’s important to remember that it’s simply not enough to implement a tool or system, you need to get your employees on board and educate them on how to use it effectively. When recognition is frequent, timely and genuine, it’ll have a meaningful impact on the recipient. So, make sure you explain the value of sending recognition and emphasise the importance of making it personal. On top of that, your Managers should lead by example.
If you haven’t yet implemented a peer-to-peer recognition programme, perhaps it’s time!
Find out more about our ereward reward and recognition solution.